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 Error Timeout While Checking For New Versions
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rkstaggers
New Member

USA
17 Posts

Posted - 03 March 2007 :  22:08:09  Show Profile
I have gotten this error since day one. I have increased the TCP/IP Read Timeout and Connection Timeouts from the default of 10000 to 60000 in the options / Advanced settings. I have set Cobian to check for newer versions on the Option / General tab.
Cobian is set as a program and not to run as a service.

I have a DSL with Qwest which is set to always connected / not to disconnect.

3/3/2007 9:59:26 AM Checking for new versions. Wait...
ERR 3/3/2007 9:59:36 AM Error while checking for new versions: Connect timed out.

Other then this I have had no problems running the software. It is a great program.


Randall Staggers

rkstaggers
New Member

USA
17 Posts

Posted - 03 March 2007 :  22:09:52  Show Profile
I'm using version 8.2.0.186

Randall Staggers
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Glenn
Moderator

USA
598 Posts

Posted - 04 March 2007 :  01:24:29  Show Profile
I would suspect something like a personal/software firewall blocking Cobian comms. If you have one, check to see if it is blocking Cobian. Can you check for updates manually from the Tools menu?

Glenn
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alexxx
Starting Member

France
3 Posts

Posted - 20 March 2007 :  19:46:19  Show Profile
Hi,

I have the same problem: Connect timed out
error when checking for newer version.

(so I've disable the automatic check... into the options window)

In fact, I's probably because I'm behind a proxy, but how to specify the proxy adress and port for the update?

Tks
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cobian
Forum Admin

Sweden
5823 Posts

Posted - 20 March 2007 :  22:42:03  Show Profile  Visit cobian's Homepage
It's not posible to use the update function behind a proxy or firewall (yet).

Regards

--
A proud Internet Explorer user.

The FAQ: http://www.educ.umu.se/~cobian/cobianbackup_faq.htm
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TechSupportGuy
Starting Member

USA
6 Posts

Posted - 23 May 2007 :  01:36:55  Show Profile
Can you tell me what port Cobian 8 uses? Then we could open up that in the firewalls.

"I'm a Professional, Please don't try this at home"
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TechSupportGuy
Starting Member

USA
6 Posts

Posted - 23 May 2007 :  01:49:08  Show Profile
I can answer that myself. I am trying to track network traffic.
Local IP: 192.168.1.48:3594 Destination IP:130.239.32.23:2002
I did a Ping and this was the result..Pinging sherwood.lh.umu.se [130.239.32.23] with 32 bytes of data:

Address is the same. So what I though was an unwanted program was just Cobian. So the ports are 3594 & 2002

Thanks


"I'm a Professional, Please don't try this at home"
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cobian
Forum Admin

Sweden
5823 Posts

Posted - 29 May 2007 :  00:26:13  Show Profile  Visit cobian's Homepage
Well, the only port that needs to be open is 2002. The other port is dynamic and is automatically created by your system's TCP/IP .

--
A proud Internet Explorer user.

The FAQ: http://www.educ.umu.se/~cobian/cobianbackup_faq.htm
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